Support and Help Channels
A 60 mins Ticket Reply Warranty
Each ticket you submit to the technical help Dept will be replied to within up to 60 minutes. All basic queries are going to be solved as quickly as possible. Nevertheless, if the help inquiry you have posted calls for help from a qualified administrator, we are going to address the ticket to him and will let you know about the postponement.
Professional Technical Help And Support Service
Our technical help Department will be online for you 24/7 to to attend to all service demand tickets that you submit. We offer customer support for all software that are pre–installed on your web server. These include our custom produced Control Panel, the selected Operating System along with the server management panel (depending on the VPS type).
An Intuitive Help Zone
In the Control Panel that is included gratis along with your virtual server, you will discover an instructive Help zone, incorporating all you need to learn about working with your sites and applications. We have added a wide range of how to reports and video guides that display the standard site maintenance responsibilities in an easy–to–understand form.